Fujitsu, a global digital services company, and Hokuhoku Financial Group, a prominent financial institution with multiple subsidiaries and affiliates, have announced a groundbreaking collaboration. Two of Hokuhoku’s subsidiaries, Hokuriku Bank and Hokkaido Bank, play a central role in this innovative project.
The primary objective of this collaboration is to conduct joint trials utilizing generative AI in banking operations, with the aim of streamlining internal processes and improving efficiency.
Fujitsu is well-known for its commitment to sustainability through innovation. Serving customers worldwide, it boasts a robust workforce of 124,000 employees who tackle some of humanity’s most pressing challenges. Fujitsu leverages critical technologies such as Computing, Networks, AI, Data & Security, and Converging Technologies to provide transformative solutions to its clients. With consolidated revenues reaching 3.7 trillion yen (US$28 billion) as of March 31, 2023, Fujitsu stands as Japan’s leading digital services enterprise.
Hokuhoku Financial Group operates as a super-regional financial conglomerate, offering a wide range of financial services, including banking, leases, credit cards, loan guarantees, and venture capital. It has a significant geographical presence, serving the Hokuriku region, Hokkaido, and Japan’s three major metropolitan areas.
As part of this collaboration, the banks will leverage generative AI, including Fujitsu’s conversational AI through its “Fujitsu Kozuchi” platform. This technology will be used for internal inquiries, document creation and verification, and software programming.
The trials, scheduled to take place from August to October 2023, will assess the potential of Fujitsu’s generative AI engine in the banks’ operations. After the trials, the findings will guide Hokuriku Bank and Hokkaido Bank in determining specific application scenarios for integrating generative AI into their business operations.
By FCCT Editorial Team
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